Within the city of Milan vehicles displaying a disabled sticker can use the preferential driving lanes and can park free of charge in the blue line paying areas. They can also park in delivery and loading spaces and the areas reserved for residents’ parking. The sticker must be displayed on the rear window of the vehicle in order to circulate in the preferential lanes. Disabled residents in the outskirts of Milan who need to enter the city regularly can also apply for the sticker.
The disabled sticker has to be requested to Settore Attuazione Mobilità e Trasporti Servizio Parcheggi e Sosta del Comune di Milano in via Beccaria, 19.
Opening hours: from Monday to Friday, 9:00am-1:00pm.
Infoline Comune di Milano. Tel. +39.02 02 02
For information on accessibility to metro stations and other lines call the Atm free information number +39.800.80.81.81, accessible every day from 7:30am to 07:30pm.
Disabled passengers who wish to travel by train can benefit from tariff reductions. Full information is available relative to the types of reductions offered.
The Ferrovie Nord (Northern Line Railway Service) has introduced a certain number of new carriages that are designed for disabled travelers, as they are equipped with flat ramps that lower to the height of the platform (60 cm) and have easily accessible toilets. Customers are required to book assistance by telephoning the Customer Care number 199 15 11 52.
In Milan there are various transport companies that offer a taxi service for disabled passengers. They have minivans available with a hydraulic platform equipped for transporting wheelchairs. The journey must be booked by phone, preferably with 48 hours advance notice. On the Aias (Italian Association of Assistance for the Disabled) website “Milano per tutti” (Milan for everyone) a database gives the accessibility to public places in every area of the city including hotels, restaurants, bars, cinemas and public transport. It gives further information on the presence of parking spaces, elevators and stair ramps.